Check-in is generally available starting at 4:00 p.m., and check-out must be completed by 11:00 a.m.
Do you have a parking lot? Is it free?
Yes, we have a secure outdoor parking lot for €15 per day.
Do you allow pets?
Pets are allowed under certain conditions. An additional fee of 20€ per day may apply.
Is there Wi-Fi?
Yes, Wi-Fi is free and available throughout the facility.
Are the rooms air-conditioned?
No, but there are fans in every room.
BREAKFAST & DINING
What time is breakfast served?
Breakfast is usually served between 7 a.m. and 10 a.m.
What's included in the breakfast buffet?
The buffet offers hot drinks, pastries, bread, jams, cereal, fruit, yogurt, and savory options (bacon, scrambled eggs, crepes).
Do you serve sandwiches?
No, but there's a bakery right across from the establishment.
Are there any restaurants nearby?
Yes, there are several restaurants within walking distance. The front desk can provide recommendations, and you can also dine at the hotel restaurant.
Activities & Packages
What activities are there to do in the area?
The region offers many activities: skiing, hiking, walking tours, shopping, and more.
Do you offer any special deals?
Yes, we regularly offer seasonal promotions. Sign up for our newsletter so you don't miss out!
Can we book activities from the hotel?
The front desk can provide guidance and, in some cases, book activities for you (such as ski passes in the winter).
What do you recommend visiting?
The Mont-Blanc Tramway, which goes as far as the Nid d'Aigle (2,372 m), and the Mont-Blanc Thermal Baths for a relaxing experience. In summer, we recommend exploring the mountains via more than 180 km of hiking trails. And in winter, the Évasion Mont-Blanc ski area is a must-visit. To learn more about the entire destination and its events calendar, contact the front desk or visit the Tourist Office website.
Where can I buy my ski pass?
You can purchase or recharge them online on the official website of the Saint-Gervais Mont-Blanc Ski Lifts, or directly on-site at the base of the ski lifts.
TRANSPORTATION & ACCESS
Where is the nearest bus stop?
The nearest bus stop is a 2-minute walk away, across from the Saint-Gervais Le Fayet train station
Where can I buy bus tickets?
Tickets are available online or at ticket machines.
How do I get to the airport?
There are several options available: bus, taxi, or private transportation. The front desk can arrange a transfer for you.
Are there any taxis or shuttle buses?
Yes, we can help you book a taxi or a shuttle.
PRACTICAL INFORMATION
Is there a pharmacy or a supermarket nearby?
Yes, there’s a pharmacy right next to PlanB Living Saint-Gervais. There’s also a convenience store just a 2-minute walk away. A supermarket, accessible on foot, by bus, or by car, is 2.5 km away.
Where can I withdraw money?
There is a vending machine nearby, specifically near the post office.
Is there a laundromat?
Yes, there is a laundromat near the Intermarché supermarket (about a 20-minute walk).
Can we print documents at the front desk?
Yes, this service is available upon request.
Miscellaneous Questions
Can I change or cancel my reservation?
It depends on the terms of the rate you selected when you made your reservation. You’ll find all the details regarding the terms for changes or cancellations directly on your reservation confirmation. If you have any questions, please feel free to contact our team or the platform through which you made your reservation!
Do you accept vacation checks?
Yes, we accept vacation checks.
Can I leave my luggage before check-in or after departure?
Yes, a luggage storage service is available.
follow us on instagram
Newsletter
Good Vibes Only
Thank you for your interest! Your request has been received!
Oops! Something went wrong while submitting the form.